Delete Your Account

Method 1 — Delete from inside the app (recommended)

1. Open the StoxV app on your device.
2. Sign in to your account.
3. Open the Account tab → scroll to the bottom.
4. Tap "Delete account".
5. Confirm the action.

A 30-day grace period begins. You can restore the account by signing in within those 30 days. After 30 days, your data is permanently deleted.

Method 2 — Request by email

If you cannot access the app, email us from the same address you signed up with:

We will verify your identity and delete your account within 30 days.

What data is deleted

• Your account profile (name, email, avatar)
• All inventory items and photos in warehouses you own (items you added to someone else's shared warehouse stay with that warehouse)
• All documents in your vault
• All warehouses you own
• Activity log entries
• Referral records
• Subscription history (the subscription itself must be canceled separately via Google Play or App Store)

Warehouses you were a member of (but didn't own) are unaffected — your access is simply removed.

Delete only some data (without deleting the account)

Inside the app you can also:

• Delete individual items, photos, or documents
• Empty an entire warehouse
• Clear your activity log
• Remove your profile photo

These actions are immediate and do not require contacting us.

Data retention after deletion

After the 30-day grace period, all personal data and content are permanently removed from our active databases and cloud storage. Backups are rotated and overwritten within 90 days.

A minimal audit log (anonymous, no personal info) may be retained for legal compliance and fraud prevention purposes only.